Accessibility Statement

Our Commitment

Helping Henry is committed to ensuring our services are accessible to all users, particularly our senior community. We strive to provide a service that is:

• Easy to understand and navigate
• Usable by people with various abilities
• Compatible with different devices and assistive technologies
• Clear in communication and instruction

Phone Support Accessibility

Our phone-based support system includes:

• Clear, high-quality audio transmission
• Patient, slow-paced communication
• Option to adjust volume during calls
• Support for TTY/TDD devices
• Alternative communication methods when needed

Website Accessibility

Our website follows WCAG 2.1 guidelines and includes:

• High contrast text and backgrounds
• Clear, readable fonts (minimum 16px size)
• Proper heading hierarchy
• Alt text for all images
• Keyboard navigation support
• Screen reader compatibility
• Responsive design for all screen sizes

Alternative Formats

We provide our documentation and support materials in alternative formats upon request, including:

• Large print versions
• Audio descriptions
• Text-only versions
• Written summaries of verbal instructions

Continuous Improvement

We regularly review and update our accessibility features. We welcome feedback from our users to help us identify areas where we can improve accessibility.

Accessibility Support

If you experience any accessibility barriers or have suggestions for improvement, please contact us:

• Phone: +1 561-858-8268
• Email: iivo.angerpuro@gmail.com

Assessment Methods

We assess our accessibility through:

• Regular automated testing
• Manual testing with various assistive technologies
• User feedback and testing with senior users
• Third-party accessibility audits